COO MDP Program

2022 - 2023

Indian Institute of Management, Lucknow

Completed the Chief Operating Officer Management Development Program, focusing on advanced strategic management and operational skills.

Bachelor of Engineering (E&C)

1997

Vijayanagar Engineering College, Bellary

Graduated with a degree in Electronics and Communication Engineering, acquiring fundamental and advanced knowledge in electronic systems and communication technologies.

Expert in strategic thinking, I excel in driving customer success and effective stakeholder management to achieve significant organizational outcomes.

Skilled in Operations Management and Incident Management, ensuring efficient process oversight and swift resolution of operational issues.

Proficient in Service Delivery Management, Risk Management, and P&L Management, adept at overseeing service operations, minimizing risks, and managing profit and loss to enhance business performance.

Skilled as a Data Architect with expertise in Data Driven Decision-making and Performance Tuning, enhancing system efficiency and supporting strategic business outcomes.

Expert in Business Development, fostering Strategic Alliances and applying Design Thinking to create innovative solutions and drive company growth.

Skilled in Process Enhancement, adept at Conflict Management, and committed to promoting Diversity & Inclusion in the workplace.

Experienced in Key Account Management, proficient in People Management, and skilled in Presales activities.

Impelsys Private Limited

Apr 2005 – Till Date

Hyderabad, India

Long-standing tenure from Team Lead to Sr Director of Software Delivery, spearheading various strategic roles including Head of India Operations for Prognos Health and AVP-Strategic Accounts. Key achievements include establishing a cross-functional global delivery team, orchestrating strategic IT transformations, and driving significant growth and operational improvements across healthcare and technology sectors. My leadership across these roles has been pivotal in scaling operations, driving data strategy, enhancing product innovation, and building key account strategies, all contributing to a 30% increase in revenues.

Project Lead

Jan 2003 – Mar 2005

Pristine Consulting

Developed and managed a sophisticated web application for processing medical claims, integrating seamlessly with ERP systems using PHP and MySQL on a Linux platform. This role involved enhancing data handling capabilities, improving system efficiency, and ensuring reliable claim processing aligned with healthcare standards.

Senior Software Engineer

Nov 2001 – Dec 2002

Aditya Software Services Pvt. Ltd.

Led the development of an editable video player, extracting content from MPEG3 format using C and Unix, enhancing media processing capabilities. This project involved optimizing video parsing algorithms and introducing features that improved user interaction and video customization.

Software Engineer

Aug 1998 – Nov 2000

Prime Technologies

Played a key role in the development of a comprehensive multilingual CRM platform using Java technologies, focusing on advanced customizability and scalability for diverse client needs. This project involved streamlining communication between users and facilitating efficient customer relationship management across various regions.